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Enable high-definition background image upload
Enable high-definition background image upload

Import high-resolution backgrounds (HD) for superior image quality.

Esteban avatar
Written by Esteban
Updated over a week ago

Description

This feature allows you to import high-definition images on desktop, ensuring optimal visual quality for your backgrounds on high-resolution screens such as Retina and 4K displays.

Operation

To obtain high-resolution background images, the size of the background images must be twice the size of the view. The desktop view is configured at 1200 pixels for computer display; make sure to upload a background image of 2400 pixels (minimum).

💡 Avoid excessively high resolutions for optimal loading times.

Activation and Import

  • Go to the campaign editor.

  • Navigate to the Background tab of your page.

  • Activate the HD background image upload.

  • Import your HD wallpaper.

✍️ Note: Backgrounds are not automatically resized in the platform. Make sure to add a background with the desired dimensions (e.g., 2400px). If you upload an 810px image with this option, it will be resized to 1200px, resulting in pixelation.

  • Once imported, click on it to select it as the background.

For more information on creating graphics for your campaign, refer to this article.

What happens if I import a 2400-pixel image without activating high-definition (HD) mode?

Your image will not be resized and will exceed the size of the configured play area, which is 1200 pixels by default. In other words, the image will be very large, potentially compromising the user experience.

In the campaign editor:

During broadcasting:

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